{"id":30798,"date":"2021-05-05T14:38:00","date_gmt":"2021-05-05T12:38:00","guid":{"rendered":"https:\/\/sonergia.fr\/?p=508"},"modified":"2025-03-04T09:36:17","modified_gmt":"2025-03-04T08:36:17","slug":"fiches-reception-travaux","status":"publish","type":"post","link":"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/","title":{"rendered":"Des fiches de r\u00e9ception de travaux pour r\u00e9nover la confiance des particuliers"},"content":{"rendered":"\n
\u00a0<\/div>\n\n\n\n

L\u2019\u00e9quilibrage de la relation client-artisan lors de la r\u00e9ception des travaux<\/h2>\n\n\n\n

Les fiches r\u00e9ception travaux permettent d\u2019impliquer et de guider le client lors de la phase de r\u00e9ception. Gr\u00e2ce \u00e0 une fiche r\u00e9ception adapt\u00e9e aux travaux r\u00e9alis\u00e9s dans son logement, le client particulier peut prendre le temps de v\u00e9rifier avec l\u2019artisan que les travaux r\u00e9pondent correctement \u00e0 ses attentes et besoins. Au cours de cet \u00e9change, le client inform\u00e9, est en mesure de prendre en main les \u00e9quipements install\u00e9s par l\u2019artisan, entretien compris. Ces fiches rendent, ainsi, beaucoup plus simple et efficace le dialogue entre le particulier et le professionnel \u00e0 un moment cl\u00e9 du chantier.<\/p>\n\n\n\n

Le cadrage juridique de la relation client-artisan lors de la r\u00e9ception des travaux<\/h2>\n\n\n\n

Outre un outil de dialogue, ces fiches indiquent les diff\u00e9rentes garanties dont le client b\u00e9n\u00e9ficie d\u00e8s la date de signature du proc\u00e8s-verbal de r\u00e9ception. Le proc\u00e8s-verbal est dat\u00e9 et sign\u00e9, une fois la v\u00e9rification des travaux termin\u00e9e et constitue alors une v\u00e9ritable preuve \u00e9crite, sur laquelle il pourra s\u2019appuyer en cas de litige.<\/p>\n\n\n\n

 <\/p>\n\n\n\n

\n
\n

Les fiches r\u00e9ception travaux constituent \u00e9galement l’un des axes du renforcement du label Reconnu Garant de l\u2019Environnement et sont disponibles sur le site FAIRE\u00a0:<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

\n
Rendez vous sur faire.gouv.fr<\/a><\/div>\n<\/div>\n\n\n\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Afin de consolider la relation de confiance entre clients et artisans lors de la r\u00e9ception des travaux de r\u00e9novation \u00e9nerg\u00e9tique, 28 fiches de r\u00e9ception de travaux ont \u00e9t\u00e9 r\u00e9alis\u00e9es et mises en ligne en f\u00e9vrier dernier dans le cadre du programme Profeel par l\u2019Agence Qualit\u00e9 Construction.<\/p>\n","protected":false},"author":3,"featured_media":31838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-30798","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-efficacite-energetique"],"acf":[],"yoast_head":"\nDes fiches de r\u00e9ception de travaux pour r\u00e9nover la confiance des particuliers - Sonergia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Des fiches de r\u00e9ception de travaux pour r\u00e9nover la confiance des particuliers\" \/>\n<meta property=\"og:description\" content=\"Afin de consolider la relation de confiance entre clients et artisans lors de la r\u00e9ception des travaux de r\u00e9novation \u00e9nerg\u00e9tique, 28 fiches de r\u00e9ception de travaux ont \u00e9t\u00e9 r\u00e9alis\u00e9es et mises en ligne en f\u00e9vrier dernier dans le cadre du programme Profeel par l\u2019Agence Qualit\u00e9 Construction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/\" \/>\n<meta property=\"og:site_name\" content=\"Nous d\u00e9couvrir\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-05T12:38:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-04T08:36:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sonergia.fr\/nous-decouvrir\/wp-content\/uploads\/sites\/3\/2024\/03\/N2-CDP-renovation-globale-1-scaled-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Equipe communication\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Equipe communication\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/\"},\"author\":{\"name\":\"Equipe communication\",\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/#\/schema\/person\/ddf2f583508ec8440a6276d945f21c56\"},\"headline\":\"Des fiches de r\u00e9ception de travaux pour r\u00e9nover la confiance des particuliers\",\"datePublished\":\"2021-05-05T12:38:00+00:00\",\"dateModified\":\"2025-03-04T08:36:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/\"},\"wordCount\":245,\"publisher\":{\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/#organization\"},\"image\":{\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sonergia.fr\/nous-decouvrir\/wp-content\/uploads\/sites\/3\/2024\/03\/N2-CDP-renovation-globale-1-scaled-1.jpeg\",\"articleSection\":[\"Efficacit\u00e9 \u00e9nerg\u00e9tique\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/\",\"url\":\"https:\/\/sonergia.fr\/nous-decouvrir\/efficacite-energetique\/fiches-reception-travaux\/\",\"name\":\"Des fiches de r\u00e9ception de travaux pour r\u00e9nover la confiance des particuliers - 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